1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
|
title: Feeling and being safe at Chaos Communication Congress
date: 2018-11-16 09:47:51
updated: 2019-04-15 19:03:32
author: erdgeist
tags: update
The Chaos Communication Congress rapidly grew in size over the past few years: From 3,500 attendees in Berlin, we scaled to 6,000, then 12,000 and now 15,000 attendees in Leipzig. While most of our infrastructure grew along quite well, we noticed that new challenges arise with hosting events of such scale.
<!-- TEASER_END -->
### Introducing help.ccc.de
One of the main challenges we faced was scaling our closely knit network
of social support and backing, ensuring that everybody feels home,
welcome and safe at the event. We’re simply not in bcc Berlin anymore,
where everyone seemed to know everyone via two hops.
While our CERT, Security and Awareness Team scaled seamlessly and were
fully operational at all times, we noticed that a growing part of people
seemed just not to be familiar with our various teams and initiatives
dedicated to your well-being and safety anymore. We used to introduce
the various teams in individual series of blog posts every year (see
below), as we expected them to be well-known, anyway. However, these
blog posts just did not quite reach the prominence we hoped for. This is
why we now offer a single go-to point website introducing all teams,
their aims and goals, as well as the various ways to reach them.
Please take the time to study our summary at
[help.ccc.de](https://help.ccc.de/index.en.html) and acquaint yourself
with the various teams.
### Introducing the arbitration board
The security and awareness teams’ main priority is to prevent and
de-escalate any potential conflicts to make Congress enjoyable for
everyone. In case of violations of our principles, we have always been
well-prepared to ban people from our events. We acted quickly and
decisively in the few cases when such a response was necessary.
In very rare cases however, we were approached by attendees who asked us
to ban another individual for an alleged transgression which took place
outside of our event, e.g. months before or at a place outside of our
authority. These cases have also been investigated and handled by the
different teams to the best of their abilities. However, we have
recognized that we did not have the appropriate processes and procedures
in place to handle such cases with caution and thoroughness – in
particular while preparing and running an event of this size with
thousands of other issues on our minds.
This is why we have nominated a dedicated body to handle such cases with
the necessary patience, accuracy and discretion. The new-formed
arbitration board aims at ensuring that everyone can feel safe and
secure at our events and is authorized to issue sanctions in case of
transgressions. Members of the arbitration board are appointed by the
CCC board. They enjoy the community’s trust and are experienced in
resolving and dealing with conflicts. They are supported by experts in
psychiatry, psychology and systemic counceling.
Please take the time to familiarize yourself with [the arbitration
board’s goals, self-conception and rules of
procedure.](https://help.ccc.de/arbitration/index.en.html)
### Our principles
We would like to also seize this opportunity to repeat and emphasize our
principles, which are the main pillar of the unique atmosphere of
openness we cherish at our events. We encourage all attendees to call to
mind these self-explanatory requirements to create a safe and welcoming
atmosphere for every attendee.
We are dedicated to providing a safe, secure and enjoyable experience
for everybody attending our events, regardless of age, gender, sexual
orientation, origin, or physical appearance. Lifeforms who refuse to
share this openness towards others are not welcome at our events.
Upholding beliefs and values founded in humanism, enlightenment,
antifascism and principles laid out in the hacker’s ethics, we are
unwilling to tolerate any sexism, racism, discrimination or harassment
at our events. If you witness any such behaviour at any of the CCC
gatherings, please speak out, back up anyone who has been the target of
such behaviour, and encourage your peers to do the same. You can rely on
support by our Awareness, CERT and Security teams.
You can find [these principles explained in detail
here.](https://help.ccc.de/principles.en.html)
### Links
- [CERT introduce
themselves](https://events.ccc.de/2017/12/22/the-chaos-emergency-response-team-cert/)
- [Team Awareness introduces
themselves](https://events.ccc.de/2017/12/24/the-34c3-awareness-team/)
- [Principles und introduction of security
crew](https://events.ccc.de/2017/11/26/a-galactic-congress-welcomes-all-lifeforms/)
- [Chaospatinnen](https://events.ccc.de/2017/11/19/chaospatinnen-on-34c3/)
- [CCC takes a stance regarding racism and unacceptable
behaviour](/en/updates/2005/unvereinbarkeitserklaerung)
|
